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I believe that is the case. This slider has not been updated in a while and is not even worthy of a 1.0 designation in the mind of the developers apparently. 🙂
It makes no sense that they sell certain 3rd party Genesis themes through this site (approved, checked themes), which use THEIR slider, yet they provide neither documentation to customize the design elements inside the slider (for all themes they sell), nor a basic Wiki or FAQ beyond installation tips.
Their idea of support is apparently responding randomly to certain help requests in this forum. I sent them a support request via their form and they actually sent me to another forum. Not a single piece of advice in terms of settings, etc.
Was considering their hosting service with "high quality support" and "feeling like a partner" but I think that only applies to people like Yoast (big shots who can make a big noise if they're not happy)... the rest of us get sent to various forums with a "good luck".
I was asking this in another area but does the Responsive Slider require that you use images and text of a specific dimension and font size in order to make sure that neither the photo nor the text overlaps the boundaries of the slider area, or each other?
Hello. Not sure if this is related to above but I also am using WP 3.6, Genesis 2, and the Legacy theme (which was just updated for G2).
I am having problems getting the content of the slider (from existing posts) to fit or clip within the boundaries of the slider itself, and staying flush with the left and right edges.
Do the images used in posts or pages that are displayed here, have to fit specific dimensions (for starters)? Or should any image it uses be resized to fit the slider (by WP on the fly)?
