Forum Replies Created
-
Posts
-
Thank you for your suggestion although I have followed the video tutorial twice and imported the xml from the download. As I am continually told to reinstall. I will delete and install again.
I have contacted technical support but every time they tell me it is a word press problem, yet the lovely person above says it is installed incorrectly. I would think that the technicians at Studio press would inform me if that were true.
Anitac
Thank you for your offer but I was under the impression when I purchased that there would be support. I didn't realize that I had to pay $47.00 per hour extra to get the theme up and running.
Thought I would put this out there to warn unsuspecting others who might find themselves in the same position as I am.
STUDIOPRESS IS ONLY FOR ADVANCED WEB DESIGNERS! BEGINNERS SERIOUSLY BEWARE!
I have sent my email and url.
I am hoping you know of some tutorials that might help as I really want to learn how to navigate & create with word press. I just can't seem to get my bearings as to how to work in this environment.
Anitac:
Should I try a different theme? I do not want anything fancy but I have tried to drag over and nothing is happening. I placed the widgets for Home Top set to pages as the instructions reflected but the pages do not show up.
I have lists of categories and cannot figure out how to get them off the screen.
Any suggestions for me?
Thx
No. I am searching for another way to design my website. Support continues to refer me to the executive theme setup but it is incredibly vague and unless you have significant website experience, I wouldn't recommend it. I have asked for help and I get the same link so I am thinking you need to be a web developer to figure out their theme.
I catch on pretty quickly but this has been exasperating for me. Maybe you will have a better experience.
Good Luck!
Appearance - theme - Executive theme's Customize
The About us page is the only page that is working.
I am ready to move on from Studio press if my issues aren't resolved. I haven't been able to get it working since purchase.
I have no errors listed.
I was asked about php so I listed everything I could find relating to it.
The blank page has been there from the moment I uploaded it! I did not have one issue with the normal WP templates. I did research and everyone said it was best to start with a predesigned template so I purchased this one.
Again, there are no errors. It reflects that my site is public and activated. I have no clue where to begin to get this theme to work. After reading other posts, it seems to be a challenge others are experiencing.
I have spent two Saturdays trying to get this resolved.
Any help is appreciated.
I have done some more digging and found on my website system settings section: PHP Version:5.3.13
PHP Version:5.3.13
WP version 3.5.1
I appreciate all of your help!
To answer the Questions:
1. WP no longer states it is broken. I was able to delete and upload Genesis and Executive themes with my PC
2. Genesis version is 1.9.2
3. I realize that Genesis is a "theme", support at Studio Press instructed me to delete all my plugins.
4. Ipage informed me that they do not assist with plugins or purchased themes.
5. This is what it reflects for php: wp-config.php
Is that the information that you are needing?
WP states my theme is broken. (Technology humor for sure) I realized that I might be best served to get off my Mac and use my windows computer. I was able to delete and reinstall just Genesis but still a white page when I click to view. I then uploaded my executive theme thinking maybe it might work but white page there too. I did see where others are having this same challenge. I cannot get my WP activated so the weebly will need to come down via my hosting site tomorrow. Maybe fresh morning eyes & brain will help.