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White screen when switching to non-genesis theme

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › White screen when switching to non-genesis theme

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  • October 24, 2014 at 6:25 am #128946
    sevans917
    Member

    Hi, having an issue with woocommerce, using Minimum Pro on a sandbox site. Needed to rule out theme issues by switching to Twenty Twelve. But when I preview that theme, screen goes white/blank. Same goes with any non-genesis themes, but not so with other genesis themes.

    What should I look for (in functions.php i presume)?

    Thanks in advance for your recommendations.

    Scott

    October 24, 2014 at 12:36 pm #128991
    sevans917
    Member

    Update: per Rackspace support, the problem is related to Genesis Simple Edits plugin. Deactivating it resolves the problem. I tried deleting and reinstalling it, and stripping it of content, and problem remains while plugin is active. Ticket submitted.

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