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Visual Editor is not showing

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Visual Editor is not showing

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 5, 2016 at 8:04 am #188886
    asbilly92
    Participant

    For some reason in 2 of my genesis based child themed sites now my Visual Editor is not working; the html editor is working fine. Anyone have any experience with that?

    I'm latest version of wordpress in both sites.

    I did add All In One Security Plugin which added code to my .htaccess file... I can post that if necessary

    THANK YOU!

    July 5, 2016 at 8:48 am #188894
    Susan
    Moderator

    Have you deactivated all your plugins to rule out a conflict? A recent upgrade to WordPress caused an issue with a number of sites I provided support for. Deactivating plugins resolved the issue - it appeared that some plugins broke with the most recent update to WordPress.

    July 5, 2016 at 9:24 am #188905
    asbilly92
    Participant

    No I have not, I'm always so paranoid about deactivating plugins that when I reactive them it will break something. Did you have that exact issue with any of the sites you help with - the visual editor going blank? (html one works)

    July 5, 2016 at 10:02 am #188907
    Susan
    Moderator

    Yes - the visual editor stopped working, but the html tab worked. Two instances with two different plugins.

    July 5, 2016 at 1:57 pm #188918
    asbilly92
    Participant

    So if I deactivate my plugins will they all retain their settings and or cause me any issues?

    Wonder which plugin might be causing this to happen ...

    July 5, 2016 at 2:36 pm #188921
    Susan
    Moderator

    Deactivating plugins will still retain their settings.

    July 5, 2016 at 3:39 pm #188924
    asbilly92
    Participant

    OK I knew that was the case, just super paranoid.... I see now that this was a widespread issue with the Visual Editor.

    I will give it a shot...thank you 😉 will post back with results.

    July 6, 2016 at 7:20 am #188946
    asbilly92
    Participant

    OK I de-activated all the plugins and I still don't have the Visual editor. I don't use it but my client needs it...

    I appreciate your help...

    Any other ideas??

    July 6, 2016 at 7:49 am #188951
    asbilly92
    Participant

    ** I figured it out!!

    The reason the visual editor was not working was because of code we added into the .htaccess file. We had to add this code due to some hacking, and needed to re-route pages to resolve to a 404 page. The code is working for that purpose, but for sure affecting the Visual Editor.

    Just wanted to report back!

    July 6, 2016 at 8:42 am #188952
    Susan
    Moderator

    I'm glad you were able to figure it out!

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