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UpdraftPlus Heads Up

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Community Forums › Forums › Archived Forums › General Discussion › UpdraftPlus Heads Up

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  • July 28, 2015 at 10:19 pm #160821
    Victor Font
    Moderator

    If you use the very popular UpdraftPlus plugin on your WordPress powered site, be very careful when restoring a database. I encountered a circumstance where the tool will trash your database instead of recovering it. Here are the details: http://victorfont.com/updraftplus-failure-to-restore/

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    July 29, 2015 at 12:04 am #160822
    coralseait
    Member

    Thanks for the heads up; I had a really odd one too on Melbourne IT's new Cloud Hosting infrastructure where their vs of lightspeed and mysql database connectivity we're old. Melb IT's solution seems to force people to a 3.8.1 version of WordPress. WP would complete an upgrade to latest, but Updraft Always failed in the restore regardless.

    After digging and digging, the core team change db access methodologies after 3.9 depending on PHP level and UpdraftPlus follows what it was told using the appropriate api. Now I know why Melb IT's template only allowed 3.8.1; their mysql connectivity is out of date and they use a massive unified DB.

    The end result was somewhat similar to you, in that on the new Melb IT WP Install; UD was able to drop tables, etc. However, it couldn't create new tables due strange permissions or disconnect between mysql / mysqli - this is from the unified db and not have certain permissions but is masked by the older connectivity.

    A possible solution was to keep PHP below 5.5 as the WP Core checks for php level and falls back to the old way which was compatible with Melb IT's mysqli version. Or, there's a slightly esoteric switch WP_USE_EXT_MYSQL via define(‘WP_USE_EXT_MYSQL’, true); in wp-config which forces WP to fall back; this was only needed long enough for UD to restore and presto, latest, PHP, latest WP and complete restore.

    Something to keep in mind if you ever get on a host that uses something other than apache / nginx and doesn't update their mysql connectivity libraries (though I suspect it would have occurred with other httpd's)

    Coral Sea IT

    July 29, 2015 at 9:57 am #160869
    emasai
    Participant

    OMG that sounds like a horror story, I use UpdraftPlus all the time. I shall have to be very careful in future. Thanks for the article.

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