uh oh! Problems after updating Genesis. Did my programmer edit wrong files?

[wanderer]

I took people's advice to stop trying to do everything myself and hired a programmer for Lifestyle Pro customization.

Yesterday when I updated plugins and Genesis important customizations disappeared.

I got this back form the programmer:

<"I fixed the issue Please keep this thing while updating.

1. Please do not update Genesis framework there is custom coding for google search box, remove author field.
2. Please do not update Category Posts Widget plugin because thumbnail are shown from here.">

When I did my own customizations I only worked on the child theme and never edited widgets. Do people edit Genesis? How can I be expected not to update the parent theme and widgets?

If anyone can help me with my confusion I sure would appreciate it! Thank you kindly!

http://wander-argentina.com

[Victor Font]

It sounds like your developer edited the framework directly, which means he/she doesn't understand parent/child themes. Developers should only be modifying the child theme and leaving the framework alone. I hope you have a backup that you can restore your site from. Then find another developer that has experience with the Genesis Framework that could move whatever your developer did into your child theme.

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Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

[wanderer]

Thanks for clearing that up Victor, that's what I thought, but he's the professional so I assumed he knew this. I didn't realize I needed to explain parent/child themes.

Now why would he customize the widget? Is that good practice?

[Victor Font]

NO. Customizing any core code is a bad practice. If he wanted to customize a delivered widget, he should have copied the code and customized the copy.

Not everyone that calls themselves a professional has the competencies to perform as a professional. There are a lot of hacks out there making a bad name for the rest of us.

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Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

[wanderer]

Thanks Victor. This is bad b/c the website is a main source of my modest income. He actually started on this in July and I wondered why he was taking longer than even me to do this stuff, I figured he just had a ton of other work.

I was going to look under the hood before paying the final installment but got busy because my site was shut down for the first time due to high CPU usage. When I investigated, I couldn't find the problem -- I was looking for bot attacks and insecure plugins, I guess now it seems it could have been a coding problem.

[Victor Font]

There is a known issue with WordPress 4.3 tat can cause high CPU usage in some cases. There is a hotfix. Here's a link to the article: http://managewp.com/wordpress-4-3-stability-issue-fix

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Regards,

Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?

[wanderer]

Thank you Victor, that's awesome. Seems I have a lot of work to do. Now if any pros want to send me an estimate to get the customizations in the right place, send me a line!

[Author]

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