October 8, 2014 at 3:54 am #127089
I have took over the managing of a customers WordPress website and they have a customised version of the Magazine 10 theme installed. The problem is that the Magazine Theme options have stopped working, they did work initially.
I have no access to Studiopress support, has the Theme was purchased through the previous website designers account.
Can anybody please help.
Regardshttp://www.insign.co.uk/October 8, 2014 at 6:12 am #127098
It's possible that there's a conflict with a plugin you've installed recently. Have you tried deactivating plugins to see if the theme options work again?October 8, 2014 at 6:19 am #127100
I've tried deactivating all the plugins but still no luck.
There seems to be problem with theme-options.php writing to the database table.October 8, 2014 at 6:26 am #127101
If you take the theme only and install it on a completely clean version of WordPress elsewhere, does the theme options page work?October 8, 2014 at 7:03 am #127103
I haven't tried that because of time restraints, it was going to be a last resort.October 8, 2014 at 7:35 am #127106
Some other ideas to check before you test that a change to the theme isn't the cause (it's a good idea to back everything up before you try these):
October 8, 2014 at 7:41 am #127109
- Try renaming the theme folder to "magazine" instead of "magazine_10", then deactivate and reactivate the theme. You may want to back up the widget areas using this plugin before you do that, and make a note of existing Theme Options.
- Try reinstalling WordPress using the "Re-install Now" button on the Dashboard > Updates page
Thanks I'll give them a try.October 8, 2014 at 10:53 am #127120
I've tried it in IE, Chrome & Firefox. I can't see any error in Chrome Debugger.
I renamed the folder and re-activated the Theme.
Tried the re-install WordPress.
But I'm afraid still no luck.October 8, 2014 at 11:03 am #127121
Sorry to hear that. It's probably worth installing the theme in a dev environment (like the Bitnami WordPress stack). If the theme options work there without any plugins, you may have to reinstall WordPress on your live server from scratch and gradually re-introduce all plugins and content. Sorry not to be able to offer a happier solution for you!October 8, 2014 at 11:13 am #127122
I've just had another look at the database and there seems to 3 entries under the ipqn_options
All holding the Theme options.
Could this be the problem?October 8, 2014 at 3:33 pm #127159
You could try removing those entries from the options table (but back up your database first!), and then resave the theme options in the WP admin area to see if/how the settings reappear.October 8, 2014 at 4:36 pm #127165
I removed the entries and then changed the theme options and they saved.
But If I go back and try to make another change after, the record is not updated.
So it doesn't seem to be able to update the record in the table.October 9, 2014 at 12:56 am #127184
define( 'WP_DEBUG_LOG', true );to your wp-config.php file to see if any errors are written to
wp-content/debug.logwhen you save the theme options.
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