This topic contains 4 replies, has 3 voices, and was last updated by Marc 2 years, 2 months ago.
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I have been trying to gain support through SeoThemes support request form (https://seothemes.com/support/), to no avail. Has anyone else been able to get support from SeoThemes? Or might anyone have an alternative?
You can ask Studio Press. Explain that SEO Themes has been unresponsive and you need help. https://my.studiopress.com/help/
Regards,
Victor
https://victorfont.com/
Call us toll free: 844-VIC-FONT (842-3668)
Have you requested your free website audit yet?Thanks Victor, but that is a level of escalation I am hoping to avoid ... if possible.
(I bothered Brian enough a few months ago.)
Hi Marc,
Sorry to keep you waiting, I realize that 36 hours is a long wait for a simple question.
We try to respond to every support request within 24 hours, yesterday was just an off day and I do apologize.
I’ve replied to your message and hopefully this fixes the issue for you.
If you have any further questions please let me know.
Hi Lee,
Yes, your Support follow-ups this morning got the issue resolved. I appreciate it! THANK YOU!
and importantly - Great theme!
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