• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

SeoThemes support?

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › General Discussion › SeoThemes support?

This topic is: resolved

Tagged: SeoThemes

  • This topic has 4 replies, 3 voices, and was last updated 7 years, 3 months ago by Marc.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • March 27, 2018 at 8:20 am #218357
    Marc
    Participant

    I have been trying to gain support through SeoThemes support request form (https://seothemes.com/support/), to no avail. Has anyone else been able to get support from SeoThemes? Or might anyone have an alternative?


    Resultz Digital | Websites, search marketing services and consulting for small business.

    March 27, 2018 at 8:34 am #218359
    Victor Font
    Moderator

    You can ask Studio Press. Explain that SEO Themes has been unresponsive and you need help. https://my.studiopress.com/help/


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    March 27, 2018 at 8:41 am #218361
    Marc
    Participant

    Thanks Victor, but that is a level of escalation I am hoping to avoid ... if possible.

    (I bothered Brian enough a few months ago.)


    Resultz Digital | Websites, search marketing services and consulting for small business.

    March 28, 2018 at 7:28 am #218401
    seothemes
    Member

    Hi Marc,

    Sorry to keep you waiting, I realize that 36 hours is a long wait for a simple question.

    We try to respond to every support request within 24 hours, yesterday was just an off day and I do apologize.

    I’ve replied to your message and hopefully this fixes the issue for you.

    If you have any further questions please let me know.

    March 28, 2018 at 8:05 am #218403
    Marc
    Participant

    Hi Lee,

    Yes, your Support follow-ups this morning got the issue resolved. I appreciate it! THANK YOU!

    and importantly - Great theme!


    Resultz Digital | Websites, search marketing services and consulting for small business.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘SeoThemes support?’ is closed to new replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2025 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble