Prose Design Settings Missing

[savingatthelake]

I just upgraded to the latest Prose child theme and after the upgrade half of my design settings are missing. I followed the instructions to put the design settings in a single column and made sure they were all opened before performing the update. No idea what I did wrong...

Any help would be greatly appreciated!

http://savingatthelake.com/

[wendycholbi]

Rest assured, you didn't do anything wrong -- even opening all the design settings doesn't work 100% of the time.

First, double-check your column setup by clicking Screen Options on the top right of the Genesis --> Design Settings page, and make sure the radio button for 1 column is selected.

Assuming it is selected and you still can't see the first half of the design settings, here's the end-run around this that I've (occasionally) had to resort to:

1. Create a new admin-level user for yourself in Users --> Add New (you'll have to associate a different email address with this account)

2. Log out of your WordPress dashboard.

3. Log in as the brand-new admin user and navigate to Genesis --> Design Settings to see if they're all there (for some reason, admin users created after the upgrade can usually see the missing settings). If necessary, double-check Screen Options here to make sure 1 column is selected.

If your new user can see all the design settings, the simplest thing is to delete your old admin user (make sure you assign all posts and links to your new admin user when you do this) and just use the new admin user from now on. Once you delete the old admin user, you can change the email address of your new admin user to the email address you used for the old, now-deleted, admin user.

Alternatively, you can try downgrading Prose and re-upgrading -- this has sometimes worked for me to restore the design settings, though again, not 100% of the time.

---

I love WordPress, Genesis, and the Prose child theme (my complete guide to using Prose is here: SiteSetupKit.com). Say hi on Twitter: @wendycholbi

[savingatthelake]

The new user trick worked like a charm.

Thank you for taking the time to answer!

 

[wendycholbi]

I'm so glad to hear this worked for you!

Really nice use of the header widget to integrate your social media buttons, by the way (and great job customizing Prose in general). It looks like you may have pasted your RSS feed URL into the Twitter URL field, though, because both the RSS icon and the Twitter icon take me to the feed address.

🙂

---

I love WordPress, Genesis, and the Prose child theme (my complete guide to using Prose is here: SiteSetupKit.com). Say hi on Twitter: @wendycholbi

[savingatthelake]

Oops! Thank you for letting me know! 🙂

[Author]

Posts