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Parallax Pro w/ Slider – Image Being Cut Off

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Parallax Pro w/ Slider – Image Being Cut Off

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  • This topic has 7 replies, 3 voices, and was last updated 10 years ago by Kim.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 10, 2016 at 3:02 pm #178757
    Kim
    Member

    Hi everyone,

    I have Parallax Pro and have added the Genesis Responsive Slider using the instructions from Sridhar Katakam's web site. Currently, I only have 1 image right now so there's no sliding, however, my image is being cut off. The image size matches exactly to the slider settings which is 1425x522. I don't know why it's cutting it off. I did recently do some tweaking w/ the padding of the widgets so there was less space in between each home section. Perhaps that did something??? I'm at a loss. Any assistance would be great! Thanks!

    http://bridgechurch.truevinewebcreations.com/
    February 11, 2016 at 12:35 am #178773
    Christoph
    Member

    Hi,

    did you already solve your issue?
    The image looks pretty good:
    http://screencast.com/t/54gOpBgT2

    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

    February 11, 2016 at 11:14 am #178804
    Kim
    Member

    No, actually it's not fixed and that's weird b/c this is what I'm seeing -- the bottom is cut off using Firefox & Chrome.

    Screenshot

    February 13, 2016 at 12:02 pm #178976
    Kim
    Member

    No one has any suggestions?

    February 14, 2016 at 6:37 am #179007
    Victor Font
    Moderator

    I've looked at the site in Firefox, Chrome, and Safari an a Mac. It's looks good on all browsers. The problem you are seeing appears to be local to you. I will tell you this, at over 1Mb, that image is way to big to render properly for a website. It needs to be optimized for the web or the site will perform very poorly.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    February 16, 2016 at 5:26 pm #179197
    Kim
    Member

    Hi Victor,

    Thank you. Yes, I am going to compress the image. It's just a test right now. But what I don't understand is how I'm seeing the image in Firefox & Chrome as being cut off like that but no one else is. How can that be? Any suggestions? I just don't get that. Thanks!

    February 17, 2016 at 10:11 am #179241
    Christoph
    Member

    Hi Kim,

    have you tried using a "Private Window" in Firefox or an "Incognito Window" in Chrome?
    If you can see the images in privacy mode, your browser has cached an old version of the website.

    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

    February 17, 2016 at 11:53 am #179254
    Kim
    Member

    No and I'm not sure how to do that. I cleared my cache on both browsers and restarted them...still seeing the image being cut off. Thanks.

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Viewing 8 posts - 1 through 8 (of 8 total)
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