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When selecting "Customize" under "Appearance" the page does not at all display properly. Frustrated client has removed all content from the home page and I've had to remove their google map from the sidebar as it seemed to be causing a constant refresh.
Making any changes to the customize settings is a challenge and the save changes button needs to be clicked about 10 times before it saves.
Screenshot: News Pro Customize Headache
http://www.oldmeadowsorganics.com/omof-sp.pngSorry for your troubles... I only use customize to dial a few settings, layout, background, etc. but other than that I don't use that area much to build sites. As far as saving, are you sure it's not saving so fast you don't see it? Have you verified after making the changes and clicking Save once? Have you Xd out of Customize to look at the changes you're supposed to see?
I also NEVER allow clients to have access to modifying the theme if I'm still in the process of building the site. Once my job is done, then fine, but I can't allow them to mess everything and ruin it. I give them an Editor status, no more.
Finally, I use a plugin called Duplicator, to make a backup of the site that I can restore if need be.
Maybe this isn't helping, but I wanted to try... 🙂
All the best,
Andre
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