Need Urgent Help – Google Conversion Code Not Publishing Correctly

[Hugh]

The Google conversion tracking code I paste into my Thank-you page does not publish correctly. I have tried this several times so I'm 100% certain something is causing the code I paste into the Edit Page - Text screen to change it in the page update process.

Specifically the following line of code is being changed.

From this: /* ]]> */

To This: /* ]]> */

The ">" after the ]] is changed to ">"

Can anyone tell me why this is happening and how to fix it?

Is there a manual way to insert this code into the page without using the WSIWG page editor?

Hope someone can help me on this quickly as I cannot get the Google conversion tracking functionality working until this is resolved, and we are kicking off a big AdWords campaign for the site this weekend.

Many thanks in advance on this one.

[AnitaC]

You need to wrap the code using the CODE function in the Text editor. You can see the word CODE when you reply to this message. Open yours - click the CODE button - paste in your code then click the CODE button again so it CLOSES OFF the code. When you Toggle back and forth between Visual and Text - sometimes you will get what you got. So try CODE and see if that helps.

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[Hugh]

Yes using the CODE button to wrap the java scrip seems to work. At least I hope it does.

I publish the page again after wrapping the script as you suggest.  Then I examined the source code it now publishes correctly.

Then when I examine the page using the "Google Tag Assistant" extension in Chrome's browser It verifies the script is working.

But it does give me a warning that the script is "missing CData content" so I'm not sure why this warning is still there.

I thought this warning was happening because of the initial problem I posted about, which you now have taught me how to resolve.

At this point I'm going to look at this issue as resolved.

I think I'm just going to have to let the AdWords campaign gather some contact-us conversions and see if AdWords tracks them correctly.

Thanks greatly for your help.

 

 

 

[AnitaC]

I am not familiar with the Google Tag Assistant. You're welcome. I will close this now.

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Need help with customization or troubleshooting? Reach out to me.

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