StudioPress

Forum navigation

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

My (favicon) image won't load into my site identity after clicking "Select"

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Community Forums › Forums › Archived Forums › Design Tips and Tricks › My (favicon) image won't load into my site identity after clicking "Select"

This topic is: not resolved

Tagged: 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 10, 2017 at 5:08 pm #199161
    Mobiusynergy
    Member

    Like the topic states, My image won't load. The dimension is correct, I've done this before on my other sites. I know its the right steps. It just won't load. Actually, nothing happens at all, it's as if I didn't even try to initiate the image upload in the first place. I've read this forum, but don't see anything that pertains to this specific issue. I wonder if it has to do with this being a second domain under my hosting account, but even then I haven't experienced this issue with other secondary domains.

    Any tips or tricks to get this working?

    Thanks in advanced.

    Jeremy

    http://CannabisTriangle.com
    January 11, 2017 at 7:19 am #199183
    Victor Font
    Moderator

    Site Identity is a WordPress feature, not Genesis. Whenever you have a problem with anything in the admin area, you can usually trace it to a plugin conflict of jQuery error. You need to go through the standard WordPress troubleshooting steps to help determine the root cause.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    January 11, 2017 at 6:11 pm #199248
    Mobiusynergy
    Member

    Thank you, by any chance do you know what the technical terms of this issue would be? I'm trying to search the wordpress forum, but I'm having a hard time sifting through all of the issues as they don't match to this specific problem.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.