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Mobile Site not Responsive after Slider

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Mobile Site not Responsive after Slider

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 11, 2015 at 2:57 am #162009
    seanerin72
    Member

    Hello,

    Ever since I used meta slider on my site, my webpage no longer loads on my iPhone. When I click the link on my phone, I get a plain white page. Not sure what to do. Any help would be appreciated.

    Site: http://www.blackboarddreams.com

    August 11, 2015 at 9:37 pm #162109
    neilgee
    Member

    That is odd - the plug in has over 500,00 installs so you would think that it would be ok.

    It might have a clash with another plugin used on your site, do you use a plugin to server mobile content?

    You will have to via the process of trial and elimination enable/disable plugins to see which one may be causing the issue.

    Neil Gee
    WP Beaches
    Coolest Guides

    August 17, 2015 at 3:42 pm #162668
    seanerin72
    Member

    Thanks Neil. What do you mean by "do you use a plugin to server mobile content?"

    August 17, 2015 at 3:45 pm #162669
    neilgee
    Member

    Some people use plugins to display mobile content, what you need to do is eliminate a plugin conflict - if you turn off all plugins except meta slider does the issue still occur?

    Neil Gee
    WP Beaches
    Coolest Guides

    August 18, 2015 at 2:02 am #162699
    seanerin72
    Member

    Just to be sure... I have a great deal of content dependent upon certain plugins. Obviously, once I deactivate the plugins, that will greatly affect the content on my page. I just want to be sure that once I reactivate the plugins, the content will appear as normal. Is this correct?

    August 18, 2015 at 2:04 am #162700
    seanerin72
    Member

    Also, wanted to add this. Someone on the meta slider forum suggested this:

    "I suspect a different theme is being loaded when a mobile device is detected and that this theme might not be configured correctly.

    First thing to check in the mobile theme is whether it has a call to wp_footer(); in the footer.php file?"

    I am not sure how to check the mobile theme in prose. How would I do what is suggested here?

    August 18, 2015 at 5:31 pm #162793
    neilgee
    Member

    Once you reactivate plugins yes any functionality they add will be brought back to life, I have not used Prose before I think it is an older SP theme but I would imagine that it uses the standard wp_footer() hook.

    Neil Gee
    WP Beaches
    Coolest Guides

    August 23, 2015 at 4:57 pm #163253
    seanerin72
    Member

    Ok, so I deactivated all plugins and after reactivating them all (I tested my mobile site after I reactivated each plugin individually), the site loaded on cell phones. HOWEVER, once I connect jetpack to wordpress.com, my website no longer loads on cell phones (by the way, it loads on iPads). So, jetpack is the problem. Can someone help me with this problem? Why is jetpack shutting down the mobile version of my site? School starts in two weeks! 🙂

    August 23, 2015 at 5:19 pm #163255
    seanerin72
    Member

    After more testing, the problem is in fact the Genesis Custom Headers plugin. It has a problem with Jetpack! Why?

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Viewing 9 posts - 1 through 9 (of 9 total)
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