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Magazine Pro home page fails to load

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Community Forums › Forums › Archived Forums › General Discussion › Magazine Pro home page fails to load

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 13, 2013 at 5:53 pm #78939
    Callum
    Member

    Hi,

    Occasionally I have an issue with the Magazine Pro home page loading.

    The nave bar, logo and 'Featured" article page loads but nothing else. If I'm logged in the wordpress menu bar at the top doesn't open either.

    Other pages are not affected.

    Any thoughts?

    http://www.rugbycoaching.org
    December 13, 2013 at 6:20 pm #78942
    nutsandbolts
    Member

    I'm getting the same thing... That's really weird. There are no errors on the page from what I can tell.

    You might have your host's support look into the issue - I can't see anything on the front end that should be causing a problem like this.

    Andrea Whitmer, Owner/Developer, Nuts and Bolts Media
    I provide development and training services for designers • Find me on Twitter and Google+

    December 14, 2013 at 6:05 am #79006
    Callum
    Member

    Thanks for the reply.

    I will follow up with host as it still isn't resolved.

    I've seen it happen before I think and just bounce back, but it's now a real concern.

    December 14, 2013 at 8:00 am #79016
    AnitaC
    Keymaster

    Desactivate the Flow Player plugin I see on your website, and any other plugins you have activated.

    Need help with customization or troubleshooting? Reach out to me.

    December 14, 2013 at 3:17 pm #79111
    Callum
    Member

    Hi

    I went through and tested all the plugins. I use Digital Access Pass as a membership/product selling back end and it seems their 'LiveLinks' plugin is the issue.

    Will contact their support.

    December 14, 2013 at 3:19 pm #79113
    AnitaC
    Keymaster

    Great, glad you found it. When in doubt... deactivate plugins.

    Need help with customization or troubleshooting? Reach out to me.

    December 14, 2013 at 3:19 pm #79114
    Callum
    Member

    Amazingly my paid support with them ran out 3 days ago. Will see what options I have.

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Viewing 7 posts - 1 through 7 (of 7 total)
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