Links to Categories and Tags are broken?!

[talula815]

I just noticed last night that the homepage on my site is broken: http://www.everintransit.com. Several of the widgetized areas do not appear, including the Genesis slider. This seems to be because the Tags and Categories have stopped working. When I click on any of the tag or category links, I get this error message: "Sorry, no content matched your criteria." (example: http://www.everintransit.com/tag/northern-california/) There is plenty of content there and when I click the list of posts from within the dashboard, they are still tagged and categorized appropriately.

I issued a support ticket with my child theme maker ("Tasteful" by Restored 316) but I wonder if this is a Genesis issue instead?

Has anyone seen this before? I am running the most recent version of WordPress and Genesis Framework.

Thanks!

http://www.everintransit.com/tag/northern-california/

[Susan]

but I wonder if this is a Genesis issue instead?

Go ahead and save your permalinks, and then perform the following troubleshooting steps:
Have you deactivated all your plugins to rule out a conflict?
Have you deactivated the child theme, and activated just the Genesis Framework to see if that resolves your issue? (If activating the Genesis Framework resolves the issue, it could quite possibly be a child theme issue)
If neither of those resolve your issue, is it resolve when you activate a default WordPress theme?

[talula815]

Perfect, thanks for your help, Susan! Those are great tips, I didn't think about deactivating the child theme to test if it was their issue. I'll remember that for next time.

FYI, it turned out to be a plugin issue and a few other people who use it have reported it: The plugin was WP-Hide Post (https://wordpress.org/plugins/wp-hide-post/). I deactivated it and the site is fine now. The developer hadn't updated it in over a year, so I'll have to look for another way to hide old, outdated posts from my homepage.

Hope that helps someone else!

Cassie

[Author]

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