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Just a couple of friendly suggestions for improvement. :)

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Community Forums › Forums › Forum Bugs and Suggestions › Just a couple of friendly suggestions for improvement. :)

This topic is: not resolved

Tagged: Community, forum, improvement, suggestions

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 10 months ago by AnitaC.
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  • August 7, 2013 at 3:30 pm #54719
    JenORoss
    Participant

    I am looking for previous tickets in my account, and I can't find them. It would be super convenient to have a way to go back and view our old tickets within our account dashboard vs. having to go back through our email.

    Also, it would be an interesting idea if perhaps when submitting a ticket, members could opt in to having their tickets published in a "private" forum for members only to be able to search and find the answers before resorting to submitting a ticket.

    Just a couple of friendly suggestions for improvement. 🙂

    Thanks,
    Jennifer


    I’m taking up The Challenge! ~ Help me answer some of the Unanswered Posts.

    August 7, 2013 at 4:08 pm #54734
    AnitaC
    Keymaster

    That's a nice thought, but this is the Community Forum and not the Official Support area. Official Support is handled via your my.studiopress.com area and email - it's not technically a portal or anything.


    Need help with customization or troubleshooting? Reach out to me.

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