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Issues with Quattro theme

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Community Forums › Forums › Archived Forums › General Discussion › Issues with Quattro theme

This topic is: not resolved

Tagged: dropdown, menu, Quattro

  • This topic has 12 replies, 9 voices, and was last updated 10 years, 5 months ago by adougherty.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • December 30, 2012 at 12:19 am #8312
    ᴅᴀᴠɪᴅ
    Member

    Ive only been on genesis one day, I don't know if I am supposed to ask for help here or to send a private email off to the developers. Anyway there are just a couple of things i have noticed which I am unsure about..

    The first is that my menu does not seem to be working correctly. There is a gap between the menu text and the drop menu making it so the items in the drop down cannot be clicked. http://nomadspirit.net/ is my site, you can see it happening in the top menu under "Im New"

    The second thing is that, when I switched from my original theme 'Salutation' (which is considered quite a heavy theme). The page loading time increased from 93/100 to 77/100 on the google score system. Everybody I have spoken to has always said Genesis is one of the quickest themes, so I am sure it is something i have done wrong. I did have some rather large images that may have caused it, so now I have removed all images to check but is there something i am missing? I have total cache plugin installed but still am only just reaching 83/100. Or perhaps it is Quattro that is a heavy theme?

    Thanks anybody who can help..


    I love helping creative entrepreneurs build epic things with WP & Genesis.

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    December 30, 2012 at 1:10 am #8315
    ᴅᴀᴠɪᴅ
    Member

    ooh sorry there was one other one..

    When I put an image into my header, using a png file, this becomes non-responsive. So everything else shrinks down to mobile readable size apart from the header is now half missing.


    I love helping creative entrepreneurs build epic things with WP & Genesis.

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    December 30, 2012 at 6:43 am #8333
    GJudy
    Participant

    I haven't a technical answer for you, but the site is working for me in Firefox on the laptop.  The header image is 'live' and takes you to the test home page.

    I do have troubles with the dropdown on my Kindle Fire.

    It may be the Kindle, but I'm not pleased with the mobile results on my own site using Quattro. I want the sidebar to show up and I can't get it to 'shrink' sufficiently.

    Of four sites I've been looking at on the Kindle (no smart phone available) this morning, Prose is the only theme that is looking good to me.

    December 31, 2012 at 9:18 am #8593
    Amesbury
    Member

    I'm having the same problem with the drop down. It looks fine (www.notesafloat.com/1020) but you cannot click on any of the items.

    http://www.notesafloat.com/1020

    December 31, 2012 at 10:20 am #8597
    GJudy
    Participant

    I could get your navigation to work, Amesbury. If I linger on Services, the dropdown shows up, but sometimes it takes long enough for the Kindle to ask me about other tasks.  The links in the dropdown work.

    I hope this can be smoothed out soon.  I want to use this theme!

    January 1, 2013 at 4:50 am #8702
    ᴅᴀᴠɪᴅ
    Member

    Yeh, your dropdown menu worked fine looking from my end also. I am just going to have no drop down for now.


    I love helping creative entrepreneurs build epic things with WP & Genesis.

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    January 1, 2013 at 6:53 am #8706
    Anita
    Keymaster

    I am using Firefox v 17.0.1 and I see the space in there. I've tried using Firebug to remove the space and cannot locate it anywhere. As for your load time, I cannot comment about that, but maybe someone else will chime in here.


    Love coffee, chocolate and my Bella!

    January 2, 2013 at 2:26 am #8912
    ᴅᴀᴠɪᴅ
    Member

    The "ismyblogworking.com" website is saying my page loading time is 1316 ms, which is really slow, but my download size is only 4,960 bytes.

    I don't understand how my page is now less bytes in size but takes nearly 1 second longer to load?

    I used to be at 7000bytes on my old theme and the loading time was around 400ms.

    I hope I can figure this out, I know how important page loading time is and may have to return to my other theme if it is not solvable.


    I love helping creative entrepreneurs build epic things with WP & Genesis.

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    January 2, 2013 at 5:43 am #8921
    RickD
    Participant

    Here is some information on nav menu issues that might be relevant to the issue with the Quattro theme. Scroll towards the bottom and have a look at the CSS. If this doesn't solve your issue I would suggest entering a support ticket as I'm seeing this happen on the Quattro Demo site as well which indicates it's a support issue and should be resolved for everyone using the theme.

    Nav Drop Downs Not Working

    -rd


    -Rick R. Duncan

    January 2, 2013 at 7:30 am #8932
    Susan
    Moderator

    I've only been on genesis one day, I don’t know if I am supposed to ask for help here or to send a private email off to the developers.

    The answer to your first question is: You should submit a help ticket for official support if it is for setting up your site to work in the same manner as the demo. Questions for customization, etc. can be directed here. By all means, you can ask basic set-up questions here, but it sounds like your question related to the menu can be sent to support.

    March 26, 2013 at 3:53 pm #31421
    macarena61
    Member

    I'm also having issues with the theme. The navigation drop downs do not work. You can see them but when you try to click on them, you can't. This is a basic part of the site that should be working. Does anyone know what the reason could be? Thanks!

    http://www.camilamendoza.com  (the site is on maintenance mode because I don't want the public to see that the drop downs don't work.)

    April 4, 2013 at 8:00 am #33050
    lori
    Member

    I had the same problem too. Fixed it by editing the CSS file around line 367. Original styles are commented out.

    .menu-primary li ul,
    .menu-secondary li ul,
    #header .menu li ul {
    background: url(images/wrap.png);
    border: 1px solid #ccc;
    border-top: 0;
    height: auto;
    left: -9999px;
    /*margin: 10px 0 0;*/
    margin:0;
    padding: 0 10px;
    position: absolute;
    width: 150px;
    /*z-index: 9999;*/
    }

    April 24, 2013 at 7:40 pm #37492
    adougherty
    Participant

    @Lori's solution worked partially for me.  If you take out the z-index it messes with the stacking in the mobile version.  Leaving that in but taking out the margins seems to make it work for desktop and mobile.

    Caveat: Haven't tested extensively so YMMV.

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.

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