• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Infinity Pro-changes on About Page aren't showing up in browser

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › Design Tips and Tricks › Infinity Pro-changes on About Page aren't showing up in browser

This topic is: resolved
  • This topic has 7 replies, 3 voices, and was last updated 5 years ago by jtheuriet.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 5, 2018 at 10:57 am #215117
    jtheuriet
    Member

    Hello again,

    I'm new to Studio Press so I apologize for all the questions. I'm simply trying to add a picture to my about page. I'm able to do it on the dashboard but the changes are not reflected on my website. Please help!
    http://contentbyjen.com/about/

    Thank you,
    Jennifer

    January 5, 2018 at 11:54 am #215119
    Victor Font
    Moderator

    There's something weird about that page. The source code is showing that it is a category archive page and not a WordPress page at all. How did you create the page?


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    January 5, 2018 at 11:55 am #215120
    jtheuriet
    Member

    I did create it...can I fix that?

    January 5, 2018 at 1:50 pm #215124
    jtheuriet
    Member

    I honestly can’t remember how I created it. Should I delete and start over?

    January 5, 2018 at 6:44 pm #215127
    barbaradavis
    Member

    I'm not sure how you tell in the source code if it's actually a WP page or not; but to start really simply, sometimes, depending on what browser you're using, the page takes a while to refresh. I find when I use Chrome, I have to empty the cache and refresh the page before my changes show up, which is very annoying. This might be a kindergarten-level answer but I related to your question!

    January 5, 2018 at 8:07 pm #215130
    jtheuriet
    Member

    Thanks for the response Barbaradavis....I tried Firefox and it didn't work. I've emptied cache a few times on Chrome but it still isn't working 🙁

    January 6, 2018 at 7:08 am #215142
    Victor Font
    Moderator

    If you look at your page's source code in the browser, inspect the body class. What I see is this:

    archive category category-about category-5 custom-header header-image header-full-width full-width-content archive-no-results

    This tells me you are displaying a category archive and not a page. If you were displaying a page, the class would include a page id similar to page-id-34. The 34 would be the id WordPress assigned to to the page when you created it.

    What's confusing about this is that categories are assigned to posts, not pages. Did you create an actual WordPress page named About, or did you create a post and assign it to a category named About? Or maybe, did you add the page to the menu incorrectly?

    I'm afraid that if you don't know what you did to do this, then there's not much more that we can do to help. Troubleshooting this further requires access to the admin area of your site. That's the only way anyone will be able to figure out what you did.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    January 8, 2018 at 2:45 pm #215213
    jtheuriet
    Member

    Thanks so much for digging into this further. I have a temporary fix in place that's good enough for now. I truly appreciate your help as I figure all of this out!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Infinity Pro-changes on About Page aren't showing up in browser’ is closed to new replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2023 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble