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Homepage CSS Not Loading on Mobile Devices

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Community Forums › Forums › Archived Forums › General Discussion › Homepage CSS Not Loading on Mobile Devices

This topic is: resolved

Tagged: css

  • This topic has 6 replies, 2 voices, and was last updated 8 years, 1 month ago by hiwattage.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 24, 2017 at 7:22 pm #212912
    hiwattage
    Participant

    Hello everyone.

    I'm having a problem where the CSS for my website doesn't seem to be loading. However, this is only happening to the homepage, and only on mobile browsers. Clicking/tapping over to any other page on mobile loads just fine. The site also looks fine on desktop browsers. I've tested it with Chrome's Developer Tools and http://mobiletest.me/ both show the site to be working fine on mobile.

    I'm using the Monochrome Pro theme:

    https://bridgetownwebstudio.com/

    Has anyone else experienced this before? Any thoughts on how to fix it? Should I just submit a ticket to StudioPress?

    Thank you!

    https://bridgetownwebstudio.com/
    October 24, 2017 at 7:31 pm #212914
    Funky Grafix
    Participant

    Did you try clearing your cache?

    FG
    Funky Grafix

    October 24, 2017 at 7:35 pm #212915
    hiwattage
    Participant

    Yes, I have, on both my desktop and mobile browsers.

    A co-worker has confirmed that she can see the problem on her iPhone 6, as well.

    October 24, 2017 at 7:45 pm #212916
    hiwattage
    Participant

    I figured it out!

    I'm using the WPBakery Page Builder and it wouldn't update properly. Deactivating/deleting and then re-uploading fixed the issue.

    I'd been planning on redesigning the pages I built with it so I'm not locked in to a plugin for customization. Now I think that I'll make that a priority. I don't appreciate plugins breaking my site, especially when I've sent so many leads to it in the last week or so while the homepage was apparently broken for mobile visitors.

    Lesson learned.

    October 24, 2017 at 7:55 pm #212917
    Funky Grafix
    Participant

    It looks fine on my Sony Xperia (Android) and seems to render well with Google Page insights, although the score isn't so great.

    It is unusual for just one page to be affected by a CSS failure and given it renders okay on my phone, my guesses are caching, a plug-in or maybe SSL certificate

    FG
    Funky Grafix

    October 24, 2017 at 7:59 pm #212918
    Funky Grafix
    Participant

    Messages must have crossed each other - Good to hear you figured it out.

    FG
    Funky Grafix

    October 24, 2017 at 8:01 pm #212919
    hiwattage
    Participant

    Yeah, seems like they did.

    The page speed is definitely on my list of things to work on, too.

    Thank you!!!

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Homepage CSS Not Loading on Mobile Devices’ is closed to new replies.

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