• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Help With Issues on Outreach Pro Customization

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › Design Tips and Tricks › Help With Issues on Outreach Pro Customization

This topic is: not resolved

Tagged: custom css, header top, margins, Outreach Pro, padding, sub-footer, troubleshooting

  • This topic has 7 replies, 2 voices, and was last updated 9 years, 11 months ago by Designer.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 19, 2015 at 8:47 am #162838
    Designer
    Member

    I am taking over a project for a client after the "developer" we
    had on staff quit, which we then discovered this person did not know what
    they were doing when it came to building a site using wordpress and the
    genesis parent theme and the child theme.

    I have only a rudimentary understanding of it myself, having only some
    basic html coding knowledge. My wordpress/genesis knowledge comes from
    mostly doing minor edits on the backend for client sites that are already
    set up.

    I have exhausted my areas of knowledge and search of tutorials and help on
    this particular site, and am running into some issues with the layout.

    Specifically, the Header-Top widget currently has some odd sizing/padding
    of some sort causing extra white space to occur.

    Secondly, the Sub-Footer area sizing/padding issues happening, which is
    causing the form we are using in that area to not size correctly on a
    mobile device.

    The Outreach Pro theme demo shows a site at full-width, but this
    particular client wants a fixed width site. I honestly don't know what the
    inexperienced developer did to create the site and settings the way they
    are now. They didn't even use the Genesis Featured Page area in the
    Home-Bottom widget, just used a text box area with code. The issue there
    is that the client wanted alternating colored backgrounds for the sections
    on the homepage, and since Outreach only has a Home-Top and a Home-Bottom
    widget area, it is out of my knowledge on how to change that either.

    Help would be greatly appreciated, as the client is wanting the site done,
    and I have gotten as far as I can with the knowledge I have. Please let me
    know what I need to do specifically to fix the two main issues I
    mentioned, and then if you have any other notes, that would be greatly
    appreciated.

    Child Theme: Outreach Pro

    http://http://d5776326.a404.response-hosting.com/wp/
    August 19, 2015 at 9:32 am #162845
    frobn
    Member

    Your link did not work.

    From your write up about the former designer, I would be suspect of any changes made to genesis and the child theme. To be on the safe side I would reinstall both genesis and the child theme and start clean. You can rename the present child theme and save it for future reference.

    You can add an additional widgets by registering the widget in functions.php and adding it to front-page.php. Here is a brief tutorial:

    https://www.nutsandboltsmedia.com/how-to-add-a-widget-area-to-a-page-using-genesis/

    August 19, 2015 at 10:04 am #162849
    Designer
    Member

    Link: http://d5776326.a404.response-hosting.com/wp/

    Thank you. At this point, we do not have the time and budget to start over from scratch. I had looked into adding additional widgets to see if that would help.

    August 19, 2015 at 11:49 am #162869
    frobn
    Member

    There are a couple of mistakes in your style.css

    Remove the stray ' /*' just above /* Media Queries and style="height: 460px"

    At the bottom of the css replace:

    .home-top .widget {
    	margin: 0;
    	padding: 0 0px 0 0px;
    	background-color: #fff;
    style="height: 460px"
    }
    
    with
    
    .home-top .widget {
    	margin: 0;
    	padding: 0 0px 0 0px;
    	background-color: #fff;
            padding-right:10px
    }
    

    That should fix your right margin. It appears that the slider is not properly sized.

    August 19, 2015 at 1:43 pm #162888
    Designer
    Member

    Thank you, I did take out that stray /* and replaces the CSS at the bottom.

    Currently, the slider area is sections with shortcodes making the image/slider on the first 3/4ths of the top area, and then the email sign up form in the last 1/4th of that area. Could that have something to do with the slider not being properly sized?

    Resizing the images used, and the layer slider is something I know how to do! I just need to know the right size to do it.

    Is that what would help remove that weird white space below that area?

    Still not sure why the sub-footer doesn't have a white background the whole width of the area.

    Thank you for your replies!

    August 19, 2015 at 3:05 pm #162902
    Designer
    Member

    WHEW! I fixed the issue with the slider, I discovered I had to go into the shortcodes settings and put the custom CSS there.

    I am still stumped as to the issue of the background color/width settings for the sub-footer.

    August 19, 2015 at 3:15 pm #162903
    frobn
    Member

    This will take care of the sub-footer

    .sub-footer {background-color:#fff}

    Glad you fixed the slider.

    August 19, 2015 at 3:41 pm #162907
    Designer
    Member

    Thank you so much!! I have been trying to figure these things out for awhile, and not being that familiar with CSS, I didn't even know where to begin!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2025 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble