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Community Forums › Forums › Archived Forums › General Discussion › HELP!

This topic is: not resolved

Tagged: newbie, Wordpress

  • This topic has 2 replies, 2 voices, and was last updated 7 years, 1 month ago by BethZ.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • March 22, 2018 at 11:01 am #218252
    BethZ
    Member

    The client's site I'm working with has several issues. I have some issues myself - as I'm quite unfamiliar with StudioPress, this forum and could really use some expert advice.
    1)The site with a primary sidebar widget that covers up information on other pages
    2)Navigation bar needs to be moved "back" to below the header where it used to be and I have no idea how it has been moved now to the upper left section of the header.
    3)What's the difference between StudioPress.com/Forums and directly logging into StudioPress.com as a user?

    I'm extremely new to working with wordpress, however I can create a working site with my minimal experience. Check out http://www.rzonlineservices.com Created all by myself, not that it's anything special, but I'm capable of working within the ecosystem of WordPress.

    http://www.firsttuesdayla.com
    March 22, 2018 at 1:34 pm #218260
    Victor Font
    Moderator

    Hi BethZ,

    Welcome to the StudioPress community forum. Studio Press does not monitor this forum. Questions are answered by community volunteers. We're end users just like you.

    If you've never purchased a product from Studio Press, you can't ask them for support, so this forum is your only avenue for help.

    All Studio Press themes are child themes built upon the Genesis Framework. The Genesis Framework is basically an abstraction layer for WordPress hooks (actions and filters). It makes theme development easier, but it requires a bit of coding knowledge. Navigating the WordPress ecosystem may not be enough to accomplish your goals. You really need to have some familiarity with reading and modifying HTML, CSS, and PHP.

    The theme you are using is the old Lifestyle Theme that was last updated 5 years ago. It is based on XHTML. Modern themes are written for HTML5. Rather than trying to fix such an old theme, it would probably be better to consider upgrading to LifeStyle Pro. The old themes use different actions and filters than the new themes and other than asking about simple CSS changes, it could be very time consuming for an unpaid volunteer to research the answers for you.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    May 5, 2018 at 5:52 pm #219561
    BethZ
    Member

    What if my client purchased the theme? "If you've never purchased a product from Studio Press, you can't ask them for support, so this forum is your only avenue for help". How do I contact support on the client's behalf(or as if I'm my client seeking the support directly)?

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