Having a "valid header" problem installing the Genesis Simple Hooks plugin

[2fer]

Hi, I have installed the Genesis Simple Hooks plugin on several of my sites without any problem. Today I am stuck trying to install it on one site. When I go the the plugins, search for 'Genesis Simple Hooks' and click to install, it appears to install and then shows a box with only "The plugin does not have a valid header." so I'm not able to go further. When I "delete" to try again, it is showing two installs.

I haven't yet finished customizing my theme, but was hoping to use some of these shortcuts to get that moving. Do I need to go in and edit the functions.php file in order to change my header image size? The customization tools only want a different size than I have. I have edited the functions file for some installations of this theme, trying to avoid that if possible.

The Genesis is the most recent version and the theme is also, WP is the most recent version (today). The site looks fine on desktop, but is mangled online.

Ideas?

https://robertospuertorico.com

[AnitaC]

That's an older version. How did you update Genesis? Did that auto install? Or did you manually update it by copying the files over via FTP or the file manager?

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Need help with customization or troubleshooting? Reach out to me.

[2fer]

I downloaded Genesis 3.2.1 last February and uploaded it via WP theme installer dashboard. After installation there was a notification that an update was available so I clicked to update it. So it auto installed.

As far as I know there are no updates that are not installed either for WP or Genesis or the theme.

The Theme is Lifestyle Pro v3.2.4

Since the time I first posted, I went ahead and edited the functions.php file but things that have taken care of header issues are not doing anything now.

This site was not using a Genesis/StudioPress theme this morning. It's been a long day but since that site was not even at PHP 6 when I started today and was not using https: I will get back to it again later today. I'll take a look at the versions or examine a copy via ftp this evening. It could be too many changes that did not all register.

Thank you for the suggestion but afaik it is all up to date. I do appreciate your time for trying. Thank you!

[2fer]

I thought it might possibly help someone here to know how I finally fixed it today. First, regarding the versions, everything was up to date, it shows in the dashboard: "WordPress 5.4.1 running Lifestyle Pro theme. Using Genesis 3.3.2." but after a few more efforts to download and ftp the plugin to the plugins directory I got an idea. I have other sites with the same exact theme/versions environment and the plugin updated there with no problem, so I thought that if I already had a version installed, I could just update it.

I looked through my old files and found an older version (2.2.0) of the Genesis Simple Hooks plugin.zip and installed that one via ftp. It installed just fine, no errors, then it showed the "Newer Version" notice, so I updated it via the older version on the plugins admin page and it is working fine now.

When I went to wp.org to download the Simple Hooks plugin most recent version I noticed that there was a support question there from a few weeks ago with the same header problem so I can see that I am not the only one with the 'no valid header issue'. That person had deactivated a 'Disable Gutenberg' plugin and then was able to install Simple Hooks without that header issue.

I am not using any Disable Gutenberg plugin but I am increasingly seeing why a person might wish to install a plugin to disable Gutenberg. The site I am updating was built in 2009 and is full of old deprecated code. Editing hundreds of old posts and pages was not on my wish list.

At any rate, this problem has been resolved. Thank you for the helpful community to share information.

[Author]

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