• Skip to main content
  • Skip to forum navigation

StudioPress

  • Shop for Themes
  • My StudioPress

Forum navigation

  • Home
  • General Genesis Discussions
  • StudioPress Themes
  • Genesis Blocks
    • Genesis Blocks
    • Genesis Custom Blocks
  • Retired Themes
  • FAQs
  • Forum Rules
  • Internationalization and Translations
  • Forum Bugs and Suggestions
  • Forum Log In

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Genesis Responsive Slider Trouble/Non-Compatible with WP update

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Log In
Register Lost Password

Community Forums › Forums › Archived Forums › Design Tips and Tricks › Genesis Responsive Slider Trouble/Non-Compatible with WP update

This topic is: not resolved

Tagged: carousel, compatibility, genesis responsive slider, missing images, WP updates

  • This topic has 6 replies, 2 voices, and was last updated 6 years, 6 months ago by TNDavis92.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 9, 2018 at 3:15 pm #224927
    TNDavis92
    Member

    Hello,

    I am need of your assistance, please. I have the Genesis Framework on my blog. When I updated the theme and the new version of WP, the pictures in the sidebar of my blog stopped working. I can see the "carousel" rotating, but pictures from my blog posts are not showing. When I checked the Genesis Responsive Slider plugin, it stated that it might not be compatible with my new version of WP. How would I go about resolving this?

    My blog was created/activated in August of 2017. It has a Bel Canto theme, which has been retired and no longer gets updated. Is there a specific version of WP that the Genesis Responsive Slider would work with? What can I do? Also, the images that get pulled from my blog posts that slide/rotate at the top of my blog, are gigantic. This was also not the case prior to my updating everything. How can I adjust the size? What size would I move them to? I saw that it is listed in pixels.

    I would appreciate your advice so much! At this time, my blog does not look terribly professional, and it is at a time (of course) when it is beginning to gain momentum.

    https://teachmet.com/
    December 10, 2018 at 5:02 am #224935
    Victor Font
    Moderator

    The slider appears to be working perfectly on your site. I am not seeing a problem.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    December 10, 2018 at 2:05 pm #224944
    TNDavis92
    Member

    Hello, Mr. Font,

    Thank you for taking the time to view my blog on my behalf. I may not be using the correct terms or the correct plugin. The area that I am most concerned with is the sidebar on the right. Towards the bottom right, the post carousels are spinning, but not showing any of the posts as it should. Do you know what I can do for that? Thank you so much.

    TDavis

    December 10, 2018 at 4:52 pm #224948
    Victor Font
    Moderator

    Looks like you're using the wrong url for the images. This is the image you are using:

    https://teachmet.com/wp-content/themes/genesis/images/placeholder-postcarousel.png

    The error I see is that the browser can't load the image. You should not be storing or trying to load images directly from the Genesis framework. You should be using the WordPress media library. If you really have these images in the Genesis Framework directory, they will be over written every time there is a Genesis update.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    December 10, 2018 at 7:15 pm #224950
    TNDavis92
    Member

    Mr. Font,

    Thank you, again, for your responses! You are giving me hope. I originally paid someone to set up the blog, and so now I am learning as I go along. The carousel is supposed to pull the images directly from my blog posts and show images of them. Based on the information that you have shared, how would I get those images to the carousel on the sidebar? The images that I use in my posts are added via the Media Library. Thank you for your time and expertise.

    TDavis

    December 11, 2018 at 4:34 am #224960
    Victor Font
    Moderator

    Whomever you paid to setup your site is not using the Genesis Responsive Slider for the carousel. The Genesis Responsive Slider does not have a carousel feature. Your developer used the Owl Carousel jQuery plugin. https://owlcarousel2.github.io/OwlCarousel2/

    I'm not familiar with that particular tool, but I don't believe it has the capability to provide you with images pulled from posts.

    I would either go back to your developer and ask them to fix it or find a plugin that works the way you want it to. I don't have any suggestions as to what tool to use.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    December 11, 2018 at 5:54 am #224961
    TNDavis92
    Member

    Thank you, Mr. Font,

    You were more than gracious with your time and knowledge. I am deeply appreciative. Have a wonderful day and a lovely holiday season!

    TDavis

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘Design Tips and Tricks’ is closed to new topics and replies.

CTA

Ready to get started? Create a site or shop for themes.

Create a site with WP EngineShop for Themes

Footer

StudioPress

© 2025 WPEngine, Inc.

Products
  • Create a Site with WP Engine
  • Shop for Themes
  • Theme Features
  • Get Started
  • Showcase
Company
  • Brand Assets
  • Terms of Service
  • Accptable Usse Policy
  • Privacy Policy
  • Refund Policy
  • Contact Us
Community
  • Find Developers
  • Forums
  • Facebook Group
  • #GenesisWP
  • Showcase
Resources
  • StudioPress Blog
  • Help & Documentation
  • FAQs
  • Code Snippets
  • Affiliates
Connect
  • StudioPress Live
  • StudioPress FM
  • Facebook
  • Twitter
  • Dribbble