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Genesis Responsive Slider – text not showing on mobile phone in Agency

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Community Forums › Forums › Archived Forums › General Discussion › Genesis Responsive Slider – text not showing on mobile phone in Agency

This topic is: resolved

Tagged: Agency Theme, blank, genesis responsive slider, mobile, text

  • This topic has 3 replies, 2 voices, and was last updated 11 years, 5 months ago by Susan.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 21, 2013 at 8:27 pm #63724
    leannemorrison
    Participant

    Hi, my website is http://www.taspropertymanagers.com.au.

    The Genesis Responsive Slider works well on desktop machine. However, I cannot see the text to the right of the images when I view it on my (Samsung) Android phone (landscape or portrait format), or when I look at it in portrait format (landscape is ok) on my iPad. I just see a blank white space.

    I have unticked "Hide Title & Content on Mobile Devices" in the plugin settings.

    The featured images I have used are 950 x 295px as shown in the instructions (I have made the photo approximately 60% of the image and left blank white space for approximately 30% of the image).

    I would appreciate it if someone can head me in the right direction on this please, otherwise I will have to abandon this theme and look for another mobile responsive one.

    Many thanks
    Leanne

    http://www.taspropertymanagers.com.au
    November 20, 2013 at 12:50 pm #74457
    Susan
    Moderator

    Hi, as you posted this a while back, I hope you got your issue resolved. If not, please check back, and I will escalate for you. If it is resolved, please mark “resolved”, and I will close it. Thanks!

    November 20, 2013 at 2:29 pm #74539
    leannemorrison
    Participant

    It seems the text is not meant to show on mobile devices, which is a great pity. My solution - make the photo with the text embedded in it (Photoshop), big enough to read on mobile devices.

    November 20, 2013 at 2:31 pm #74540
    Susan
    Moderator

    That seems like a good workaround. I always have it set not to display text on mobile devices, so hadn't encountered the issue you were experiencing.

    I will go ahead and close this thread.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Genesis Responsive Slider – text not showing on mobile phone in Agency’ is closed to new replies.

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