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Genesis Framework not updating

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Community Forums › Forums › Archived Forums › General Discussion › Genesis Framework not updating

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  • October 5, 2016 at 12:04 pm #194270
    expfarm
    Member

    When we run the updates on Genesis Framework, the updates are not showing as having run. Even if we manually update the Genesis Framework theme it is not displaying the updated version in the WordPress Dashboard.

    Everything else appears to run just fine.

    We are experiencing this on more than one website on our server. I suspect it is a server configuration issue. My question is what setting / setup should we address to fix this in our Linux server?

    Thank you for your assistance.

    October 9, 2016 at 10:38 am #194407
    Christoph
    Member

    Hi,

    if you haven't already, please submit a ticket with the official Studiopress support at my.studiopress.com/help.

    Also make sure Check for updates is selected in Genesis - Theme Settings - Updates

    https://www.christophherr.com | Genesis Customizations | Buy me a coffee

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