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I'm running one of my sites, FacilitatorU.com on the News theme. Starting sometime in the past four months, the system stopped notifying me via email for things like inputs via customer contact form, blogs comments, as well as new password notifications. Disabling all plugins does not fix this issue and I'm advised by my host that this looks like a theme issue. Any ideas or updates to the News theme?
http://www.FacilitatorU.comBy default, there isn't anything in the child theme that would have anything to do with sending email. Email is pretty much always a host thing so I'd say it's very unlikely to be a theme problem and more likely that that person didn't know what they were talking about. Go back and talk to another support tech and if you get the same answer, ask how they determined that.
You can also try using a SMTP plugin to see if that fixes the problem or a service like Mandrill (which I use and really like).
Web & Software Developer & Blogger | RenVentura.com | Follow Me on Twitter @CLE_Ren
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