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Education Theme no longer lands mobile viewers on the home page

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Community Forums › Forums › Archived Forums › General Discussion › Education Theme no longer lands mobile viewers on the home page

This topic is: resolved

Tagged: education, mobile, responsive

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 6 months ago by Bonnie.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • August 27, 2013 at 2:18 pm #59099
    Bonnie
    Member

    Hey, there, somewhere along the way our site seems to have lost the ability to show mobile viewers the home page.

    Here's the site: http://sdafoundation.com

    Mobile users used to land right on the home page just as demonstrated here:
    http://www.studiopress.com/responsive/?demo.studiopress.com/education

    ... but now they land on the posts page and we've not changed anything... other than upgrading. There is the option at the bottom of the page to "view full site" but that is not how the site used to work.

    I just upgraded to the latest Genesis version, could that have caused it?

    Typically any problems I have are a result of my own user error... but it would be nice to be able to blame it on something else, LOL.

    http://bit.ly/19L26Ib
    August 27, 2013 at 3:06 pm #59113
    Bill Murray
    Member

    It's not likely that the Genesis upgrade caused it. I can confirm the issue you're seeing.

    I see you're running Jetpack. Check that the appropriate modules are activated. Your site is mobile responsive. You can test that yourself by changing the width of your browser. However, something is bypassing that, and Jetpack is one option.

    This suggests a plugin issue, so if it is not Jetpack, you might have to go the standard debugging route of deactivating all plugins, testing on a mobile device, and reactivate 1 x 1 until you see the problem start again. That's when you've identified the culprit.


    Web: https://wpperform.com or Twitter: @wpperform

    We do managed WordPress hosting.

    August 27, 2013 at 6:20 pm #59140
    Bonnie
    Member

    Thanks, Bill, for the response... I found that the Jetpack module had the mobile theme option activated. I must've turned that on at some point although I'm not sure why.

    I deactivated it, and it appears to work now. So once again, sadly, my issue may be classified as USER ERROR. LOL.

    Thank you so much for pointing me in the right direction. I really appreciate it.

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Viewing 3 posts - 1 through 3 (of 3 total)
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