StudioPress

Forum navigation

Are You Using The WordPress Block Editor?

Genesis now offers plugins that help you build better sites faster with the WordPress block editor (Gutenberg). Try the feature-rich free versions of each plugin for yourself!

Genesis Blocks Genesis Custom Blocks

Customizer not loading

Welcome!

These forums are for general discussion on WordPress and Genesis. Official support for StudioPress themes is offered exclusively at My StudioPress. Responses in this forum are not guaranteed. Please note that this forum will require a new username, separate from the one used for My.StudioPress.

Community Forums › Forums › Archived Forums › General Discussion › Customizer not loading

This topic is: resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 5, 2018 at 2:17 pm #223571
    terriv
    Member

    Hi -

    I am working with Genesis/Metro in a MAMP. I'm new to Genesis so, looking for some guidance. I've been making minor changes to child style.css and functions.php files this week. I can view the website and access everything except for the Customizer. When I click on it, it just spins. I'm tried changing themes. Genesis and Genesis Sample do the same thing. The Twenty Sixteen theme works fine and I can access the Customizer. Any ideas on where to look or what might be happening?

    Thank you,
    Terri

    October 5, 2018 at 4:24 pm #223572
    andrenellin
    Member

    Rename your plugins folder and see if it loads correctly. If so, it indicates a plugin conflict. You then need to correct your plugins folder name, deactivate all plugins, then activate one by one until you find the plugin conflicting with Genesis Framework.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Customizer not loading’ is closed to new replies.