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Comments Button not working properly

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Community Forums › Forums › Archived Forums › General Discussion › Comments Button not working properly

This topic is: not resolved

Tagged: broken button, comments, error, genesis, Wordpress

  • This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago by Gary Jones.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 2, 2018 at 10:10 am #219506
    Emillie
    Member

    Hello,

    I have a strange bug with my comments section. I think the issue is actually with the button, which redirects to my homepage rather than submitting a comment for moderation. So readers are no longer able to submit comments on my blog.

    This is a new problem as I have had 4 years worth of comments on my blogs. It's just in the past 2-3 months that it's an issue (Not sure exactly when, as I was only recently notified by a reader). I have checked EVERYTHING I can possibly think of, and I don't think it's an issue with a setting.

    I have Genesis Foodie Pro with Easy Recipes.

    Thanks! Emillie

    http://www.fermentingforfoodies.com
    May 6, 2018 at 9:18 am #219577
    Gary Jones
    Member

    I can see the issue on the site.

    Have you got any redirects in Yoast SEO (or Redirects plugin), that may be intercepting the comment posting?


    WordPress Engineer, and key contributor the Genesis Framework | @GaryJ

    May 6, 2018 at 9:41 am #219582
    Emillie
    Member

    Not that I am aware of. But I will look into it today. Thanks

    May 7, 2018 at 8:56 am #219615
    Emillie
    Member

    I checked all the redirections that I've done... it's definitely not in there. It happened suddenly, without any new apps or anything being added. Very strange. I do use Yoast, but I doubt it's in there.

    Any other ideas? Is there a way to fix this that doesn't involve recreating my site?

    May 8, 2018 at 2:52 am #219631
    Gary Jones
    Member

    Emillie,

    The usual debugging process would apply - deactivate all your plugins, and maybe even change your theme to Twenty Seventeen and see if the problem persists. If it does, then you know it's something else (like a redirect in .htaccess). If it doesn't, then activate the theme and try again. If it's still working correctly, activate each plugin one at a time until it breaks again.


    WordPress Engineer, and key contributor the Genesis Framework | @GaryJ

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Viewing 5 posts - 1 through 5 (of 5 total)
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