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Comment section missing

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Community Forums › Forums › Archived Forums › Design Tips and Tricks › Comment section missing

This topic is: resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 31, 2020 at 11:50 am #497639
    kamalhasa
    Participant

    I don't know how but I only recently noticed that the comment section is missing from the site.

    Any help please to restore it.

    https://bhaaratha.in/
    March 31, 2020 at 11:55 am #497640
    kamalhasa
    Participant

    The postcode is also missing under the title in the single post.

    April 1, 2020 at 6:08 am #497650
    kamalhasa
    Participant

    Post codes are back after I purged cdn cache. But still can't see comment box.

    April 1, 2020 at 6:51 am #497651
    AnitaC
    Keymaster

    Sounds like a plugin conflict. Disable the CDN and perform the plugin check as well as switching to default WordPress theme.

    Need help with customization or troubleshooting? Reach out to me.

    April 1, 2020 at 7:11 am #497652
    kamalhasa
    Participant

    I tried the default 2020 theme and the comment box showed up. I have these plugins installed:

    Akismet Anti-Spam
    Easy Table of Contents
    The SEO Framework
    The SEO Framework
    WP Fastest Cache

    I tried deactivating each plugin to no avail. What can I do moe to resolve this issue.

    April 1, 2020 at 7:38 am #497653
    kamalhasa
    Participant

    I have disabled all the plugins. It is just the WordPress and Genesis theme. Still, the comment box seems to be missing.

    April 1, 2020 at 7:55 am #497654
    AnitaC
    Keymaster

    Go to the Genesis Theme settings. What boxes are checked?

    Screen shot

    Then check the post and what what boxes are check on the posts.

    Need help with customization or troubleshooting? Reach out to me.

    April 1, 2020 at 8:09 am #497655
    kamalhasa
    Participant

    What a surprise. It was already checked. I unchecked and redid it again. It worked finally.

    Thank you very much!

    April 1, 2020 at 9:00 am #497656
    AnitaC
    Keymaster

    You're welcome!

    Need help with customization or troubleshooting? Reach out to me.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
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