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Can't get comments on

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Community Forums › Forums › Archived Forums › General Discussion › Can't get comments on

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 2, 2017 at 3:50 pm #207289
    CJWheels
    Member

    This site: http://tlgpartnerships.com/blog/ is built on Studio Press Digital Pro with Beaver Builder add on. ALL instances of comments are on. In Beaver Builder, in pages and posts on Genesis settings and in the Discussion settings. Why are they still off. Host is saying it's a Genesis issue, which I know is wrong. Anyone with any ideas? I don't know how to get comments on.

    http://tlgpartnerships.com/blog/
    June 2, 2017 at 11:16 pm #207293
    Brad Dalton
    Participant

    What happens if you deactivate BB?

    Tutorials for StudioPress Themes.

    June 5, 2017 at 10:59 am #207356
    CJWheels
    Member

    I found an answer, and it's crazy. I've never had to do this before. I had to go into screen options and enable comments in the check box. Then since this was a migration for all previous posts I had to: go to Dashboard > Posts > select all posts > Bulk Action > Edit > Apply > update the Comments box to “Allow” > Update.

    I have NEVER had to do this before. BUT it worked. Found it with this post: https://onehappystudio.com/troubleshooting-comments-field-not-displaying/

    July 27, 2017 at 9:07 am #209636
    jenniferpinkley
    Participant

    Thank you CJWheel!!! I've been pulling my hair out trying to get my comments to work! This fixed my problem.

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Viewing 4 posts - 1 through 4 (of 4 total)
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