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Can't buy through my.studiopress ???

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Community Forums › Forums › Archived Forums › General Discussion › Can't buy through my.studiopress ???

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 26, 2012 at 2:35 pm #1741
    Boblebad
    Participant

    Hi

    I can't buy through my.studiopress, there's no “Complete Your Purchase” botton ??

    I have filed a ticket, buy haven't gotten any answer back, i live in Denmark, and are soon going to bed, but i want to but a Pro + 🙂

    EDIT: It's only when buying Pro +

    All the best
    Carsten, Denmark

    November 26, 2012 at 3:01 pm #1752
    Boblebad
    Participant

    When looking at the code through Firebug, the CSS for the button is removed ??

    November 26, 2012 at 7:58 pm #1792
    nickthegeek
    Member

    Carsten,

    We have been crazy busy in support today. Lots of people buying on the last day of the sale. Please make sure you log into your account first. If it still does not work or you do not have a my.sp account please try a different browser. Thanks.

    November 27, 2012 at 9:10 am #1839
    Boblebad
    Participant

    Hi Nick

    Thanks for your answer

    I got a mail from Kim Clark, it looks like the system couldn't figure it out cause i already have a Pro + pack, so i therefor should create a new account, and then i would be (and is) refunded the difference in discount 🙂

    So all is well 🙂

    Btw, the problem was in all browsers, even on my Samsung Android phone, but it was only when trying to purchase Pro + pack, not single themes ..

    All the best
    Carsten, Denmark

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