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Cannot edit widgets in Customize News Pro

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Community Forums › Forums › Archived Forums › General Discussion › Cannot edit widgets in Customize News Pro

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Viewing 2 posts - 1 through 2 (of 2 total)
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  • August 17, 2020 at 7:09 am #500617
    ACEkin
    Participant

    Seeking help with News Pro after the updates.

    I updated Genesis and WordPress to their latest versions and noticed that the widget used at the top of the page, Genesis Tabs did not work. I activated the Customize screen and clicked on the Widgets tab only to see a message that said this theme had 14 widget places but none was visible on that page. I can edit the widgets in the dashboard but not on the Customize screen.

    Does anybody else have a similar problem with Genesis 3.3 and WordPress 5.5? There are no unusual plugins and everything was working fine. I checked the plugin at the top, Genesis Tabs, and noticed that it was being deprecated. But, removing that did not solve the problem. I checked the version of News Pro and it was a version behind, I updated it to the latest version.

    Thanks for looking and sharing your ideas to solve this problem.

    Cemal

    https://www.riphotocenter.org/
    August 17, 2020 at 8:05 am #500626
    ACEkin
    Participant

    Alan from WP Engine Support came to the rescue! The problem seems to be caused by a removed function. He suggested that I tried installing the Enable jQuery Migrate Helper plugin. I did that and the problems are gone for the time being.

    Thank you, Alan,

    Cemal

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