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Blank Page After Trying to Post a Comment – Academy Pro

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Community Forums › Forums › Archived Forums › General Discussion › Blank Page After Trying to Post a Comment – Academy Pro

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 21, 2020 at 5:41 am #500220
    Regev
    Participant

    When trying to post a comment, there's a blank page showing:

    This perniciousanemia.org page can’t be found. No webpage was found for the web address: https://perniciousanemia.org/wp-comments-post.php
    HTTP ERROR 404

    What the...? Any idea what's causing that and how to fix it?

    Thanks <3

    http://perniciousanemia.org/discussion/
    July 21, 2020 at 6:21 am #500223
    Victor Font
    Moderator

    Neither the Genesis Framework nor your child theme would cause this behavior. Try resaving permalinks and clearing all caches.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    July 21, 2020 at 6:57 am #500225
    Regev
    Participant

    I cleared all object cache, CloudFlare cache, and local browser cache. Resaved permalinks twice. Still won't work. Any other idea? 🙂

    July 21, 2020 at 8:14 pm #500241
    AnitaC
    Keymaster

    I see you have a message that says:

    We disabled comments on the different pages of this website, because they were slowing down page load times for readers.

    Have you tried removing that restriction to see if comments will work on that page?

    Need help with customization or troubleshooting? Reach out to me.

    July 22, 2020 at 1:16 am #500242
    Regev
    Participant

    Yep, still won't work.
    Strangely, it only lets ME (the admin) post comments. When I do so from a private new page, without my admin logged in, the blank page occurs.

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Viewing 5 posts - 1 through 5 (of 5 total)
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