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Are Genesis and Woocommerce really friends?

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Community Forums › Forums › Archived Forums › General Discussion › Are Genesis and Woocommerce really friends?

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 24, 2017 at 3:03 am #209511
    Greig
    Participant

    Hi all

    I had a really pleasant experience about a month ago when I installed Woo for the first time and created a lovely looking web store without much effort. Great success!

    Since then there has been an update to Woo and now I'm tearing my hair out. Problems include:
    - tax inclusive or tax-exclusive prices displaying randomly on different browsers (you read it right - different prices displaying on different browsers)
    - the shop pages look bloody awful, whether or not the Genesis connect plugin is active
    - a massive number of 500 errors when using Woo in the back end.
    - memory error problems when using Woo in the backend.

    Here's my question: are Woocommerce and Genesis really friends? I have intermediate WP skills - am I going to spend my life sorting out little glitches? Is there a whole new set of tricks that I need to learn here?

    Here's a good example of the true ugliness of Woo 'working' inside the Wellness Pro theme: https://snowkids.co.nz/shop/page/3/

    Thanks in advance for your advice,
    Greig

    https://snowkids.co.nz/shop/page/3/
    July 24, 2017 at 6:12 am #209523
    Victor Font
    Moderator

    What are you using jQuery Matchheight for? Genesis and WooCommerce play very nicely together. Something is inserting a height dimension in the product link that wraps the images. The way the height dimension is being inserted appears to be coming from a jQuery add-on. I suggest you start looking for a plugin conflict. I would start by disabling jQuery Matchheight.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    July 24, 2017 at 4:58 pm #209540
    Greig
    Participant

    Hi Victor

    Thanks for your advice. I'm not sure where to start in terms of disabling jQuery Matchheight, but I did deactivate all plugins and then reactivate them one at a time. This seems to have resolved the formatting problem in some way that reactivating them all at once did not do. I can see the offending jQuery in the source code, but with fingers crossed it seems to look better now...

    July 25, 2017 at 3:25 am #209561
    Victor Font
    Moderator

    jQuery MatchHeight is a jQuery plugin/Add-on, not a WordPress plugin. It would normally be enqueued in functions.php.

    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    July 25, 2017 at 10:33 pm #209585
    Brad Dalton
    Participant

    StudioPress child themes now include a special folder for WooCommerce which includes files coded to make individual child themes 100% compatible with WooCommerce.

    Recent Client work

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