Altitude Pro – Background Images are not loading correctly

[SinLi93]

Hey,

the background images in section 3, 5 and 7 are not loading anymore. The funny thing is that sometimes it loads partly if I click on it or hover over it...

Thanks for your help already!

Sinikka

http://quaksmedia.com/

[SavvyJackie]

Hi, I am see the images without any issue.

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

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[SinLi93]

hey, thank you very much! I thought it's weird because it worked before and then it just stopped... so must be something with my provider...

[vajrasar]

The images work fine as soon as the screen is adjusted (responsive stuff).

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I make WordPress websites using Genesis Framework.

WordPress/Genesis Development | Customizations

[SinLi93]

Oh yes I can see that now... I put in the default images because I thought it's maybe because of the image size, but it still doesn't work.
So does it have something to do with the css file (because responsive)?

thanks a lot

[SavvyJackie]

for me it looks fine in all viewport widths - ???

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

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[SinLi93]

the trouble starts at 1200 pixel on my computer... under it everything is fine...

[SavvyJackie]

I am seeing the issue now, but not on every page load. Sometimes only half the image shows.

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

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[SinLi93]

yes, that happend to me as well...

[SavvyJackie]

Just to rule out the video causing the issue - have you tried disabling that and see what happens?

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

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[SinLi93]

yes, I disabled it now.
Doesn't really change anything...

[SinLi93]

Well now the bottom image loads perfectly, but 3 min. ago it didn't.

[SavvyJackie]

I did notice that the demo comes with a very large 1.9MB bg-3.jpg file - perhaps replacing that??? All the other background files are much smaller - think it was an oversight.

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

Got your question answered here? Please pay it forward by helping someone else. I’m sure there is at least one question you can answer. 🙂

[SinLi93]

hmm, all my images have the size between 200 and 350 kb and they are still not loading...
just doesn't make sense 🙁

[vajrasar]

Did you do any changes in the templates or functions.php ?

---

I make WordPress websites using Genesis Framework.

WordPress/Genesis Development | Customizations

[vajrasar]

Can you download this image and try in your third section? This is studiopress's image.

http://demo.studiopress.com/altitude/wp-content/themes/altitude-pro/images/bg-3.jpg

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I make WordPress websites using Genesis Framework.

WordPress/Genesis Development | Customizations

[SavvyJackie]

That is the image he was already using - the SP image is 2MB in size - must have been an oversight. It should be much smaller than that.

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

Got your question answered here? Please pay it forward by helping someone else. I’m sure there is at least one question you can answer. 🙂

[SinLi93]

I followed this tutorial to put in the video background: https://sridharkatakam.com/how-to-replace-image-background-with-a-video-for-front-page-1-section-of-altitude-pro/

here is the code:

[SavvyJackie]

your site does not look the same anymore - nothing on the home page - looks like you just reset something.

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Web Designer and Developer at Savvy Jackie Designs | Lucky with plants | @SavvyJackie

Got your question answered here? Please pay it forward by helping someone else. I’m sure there is at least one question you can answer. 🙂

[SinLi93]

hey, sorry I just change the theme for a second.
I must have broke something when I created the video background, but I have no idea what... Do u think the best idea is to delete the theme and reinstall and and then do the same again?

[Author]

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