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AdRotate Issue

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Community Forums › Forums › Archived Forums › General Discussion › AdRotate Issue

This topic is: not resolved

Tagged: AdRotate

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 4 months ago by nutsandbolts.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • January 25, 2014 at 9:47 am #86968
    Morgansoft
    Member

    Domain: joeinsider.com
    Theme: StudioPress Magazine Theme 2.0.2
    WP version: 3.8.1

    Been using AdRotate for about six months with no real issues. I created two new advertisements to place in a widget zone directly below the content slider at the top of my page. Everything looked good on the back end, but I got the "Error, no group ID set! Check your syntax!" showing up on the front end.

    I did have a group ID set, just like all my other groups throughout the page.

    I didn't know how to fix it after doing some troubleshooting, so I deleted the adverts, deleted the advert group and removed the AdRotate plugin from that widget zone. On the front end it still shows the "Advertisement" label for that widget zone and the error message.

    I also created a new ad to place at the top of my right sidebar, which worked fine on the back end but doesn't show up on the front end. However, I didn't get an error message for that one.

    I deactivated/activated AdRotate several times and nothing changed. I also cleared my cache to see if it was just taking a while for the changes to show up and that didn't work either. No clue what to do at this point.

    http://joeinsider.com
    January 25, 2014 at 11:43 pm #87042
    nutsandbolts
    Member

    Have you deleted the widgets themselves under Appearance > Widgets? They are still showing up like they haven't been removed.

    Also, are you using Cloudflare, a CDN, or a caching plugin on the site? If so, I would recommend deactivating any or all of those to be sure you're seeing changes as they happen.


    Andrea Whitmer, Owner/Developer, Nuts and Bolts Media
    I provide development and training services for designers • Find me on Twitter and Google+

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