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3rd Party Theme Terrible Documentation

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Community Forums › Forums › Archived Forums › General Discussion › 3rd Party Theme Terrible Documentation

This topic is: not resolved

Tagged: Promoocodes

This topic contains 4 replies, has 5 voices, and was last updated by  rtibbs4 2 years, 8 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • June 4, 2018 at 10:24 pm #220559

    Publishing Editor
    Member

    Is it me or do other people dread setting up the 3rd party themes StudioPress sells on their website? I find that they look great as demos but lack proper documentation for setting up the site.

    For instance, Corporate Pro is one big guessing game trying to set up the front page. The slider, for instance, they say "Adding a Slider is simple. All you need to do is create a Slider through the WordPress dashboard" they don't tell you what plugin to download or where to look for this mysterious slider feature in WP. The Widgets are one confusing mess.

    I really wished StudioPress would only approve third-party themes to sell that have setup documentation that is as good as theirs at a bare minimum. At least test the documentation with some field testers to make sure it is clear and all the dots connect so you are not pulling your hair out trying to fill in the gaps of what the theme developer should have included.


    Joanna
    Owner & Publishing Editor of:
    VC-List.com / LoveEngineer.com / NonprofitInformation.com / DailyProperties.com / LoverNotAFigther.com /
    SmallBiz-Resources.com / WhoCaters.com / BioinformaticsDirectory.com /Refined-Life.com / FactBasedHealth.com / FactBasedSkinCare.com / CaliDiet.com

    June 5, 2018 at 5:38 am #220570

    Victor Font
    Moderator

    I certainly understand your frustrations, but while venting them here may help you feel better for a little while, Studio Press doesn't monitor this forum. We're just a bunch of community volunteers, end users just like you.

    Perhaps you should discuss this with Studio Press or the Corporate Pro theme developers directly. They are the only ones that will be able to help you in this regard.


    Regards,

    Victor
    https://victorfont.com/
    Call us toll free: 844-VIC-FONT (842-3668)
    Have you requested your free website audit yet?

    June 5, 2018 at 11:08 am #220583

    Andrea Rennick
    Member

    While I agree their docs are light, the screenshot on that page shows they are using their own "SEO Slider" plugin which they also wrote.

    SEO Slider

    We have no control over their docs. Email that company and suggest they link to their slider plugin so customers can find it.

    Also according to their docs, activating the theme shows a message with the list of suggested plugins to install. (this should also be in the docs, but there is a spot where they do mention what plugins are needed.)


    **forum signature**
    If you need technical support for your theme please file a ticket.

    The forums are community based. Staff only monitors the forum for issues relating to the forum itself and to redirect users to where they need to go.

    June 6, 2018 at 8:48 pm #220619

    seothemes
    Member

    Hi Joanna,

    Sorry to hear that.

    We have just added a list of recommended plugins to the documentation - https://docs.seothemes.com/article/90-corporate-pro-recommended-plugins. There is also an admin notice upon installing the theme which lists the recommended plugins to install.

    Also, I'm not sure if you noticed the setup video on the theme installation article. This demonstrates how you can get the theme looking exactly like the demo in just a few clicks - https://docs.seothemes.com/article/71-corporate-pro-installing-your-theme

    If you feel that there is anything else missing from the documentation please let me know and I'll be more than happy to add it.

    Thanks,

    July 9, 2018 at 1:56 pm #221493

    rtibbs4
    Participant

    Hi,

    Is there a recommended image size for the slider?

    Thanks.


    Thanks, Randy

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